Cancellation Policy

The Humane Society of Boulder Valley’s Training and Behavior Center requires 24 hours of notice (e-mail, phone, web message, or in person) should you need to withdraw from a class or consultation to be considered for a refund.  This time frame allows for other guests to secure your vacant slot so that HSBV meets our revenue goals.  Please understand that failure to withdraw from services within this timeframe will result in a declination of request for a refund in any amount.